Why are my displays flickering? Why don't I have any external displays?

Video driver updates were released by Intel. Due to those updates, it is possible that some external display features will no longer function as expected on the A01058 – 7 Port Mini Dock.  CODi’s engineers have developed a firmware update that will allow us to update your mini dock, but due to the tools required, it must be done in our lab.

Should you require the update, please contact customer support to have a shipment arranged to send your dock(s) to our location. We will receive the dock, update it and ship it back to the requested return address, typically within 2-3 business days from receipt of your product.

My internet connection is intermittent when plugged into the ethernet port on my 7 Port Mini Dock. How do I fix this?

The A01058 is a plug-and-play device and should not require any drivers. However, if the problem persists, follow this guide.

To diagnose the problem, first, determine which networking chip is being used inside of your 7 Port Mini Dock (drivers differ depending on the time and location of your purchase). To do this, perform the following steps:

1. Click on the Windows icon and select "Network & Internet"
2. Under "Advanced Networking Settings" select "Change Adapter Options" - After selecting this option, a window will appear and the adapters will be displayed
3. Find the adapter listed as "Ethernet" and the chip will be listed as either "Asix AX88179A USB 3.2 Gen 1" or "Realtek USB GBe Family Controller"

If the chip is "Asix AX88179" the driver can be found in one of two ways:

1. Windows Update Method:

• Windows 11:
  Go to Start > Settings > Windows Update > Advanced Options > Optional Updates > Driver Updates > select "Asix AX88179 Driver" > select Download & Install
• Windows 10:
  Go to Start > Settings > Update & Security > View Optional Updates > Driver Updates > select "Asix AX88179 Driver" > select Download & Install

2. Driver Download Method:

1. Download the following file:
   • Windows 11: download now
   • Windows 10: download now
2. After the file finishes downloading, open the downloaded folder and run the "setup.exe" file

What cable does my Falco Webcam come with?

The Falco webcam uses a detachable Micro USB-B to USB-A 2.0 cable.

How do I connect or mount the webcam to my monitor?

The webcam has a hinged clamp that can be used to rest the webcam on top of your monitor or laptop. (see image below)

Where can I access my camera settings?

The webcam does not have specific camera settings that can be changed. Some applications will allow you to adjust some settings within the application, but not every app is the same.

Where can I find and install drivers for the Falco webcam?

The Falco webcam is plug and play and does not require specific drivers. Our webcam uses the generic video driver from your computer.

Does the Falco webcam work well with Zoom meetings?

Our webcam has been tested and verified to work with all major video conferencing applications. This includes Zoom, Microsoft Teams, Skype, Google Hangouts, Webex, and Facetime.

What computer operating systems does that Falco webcam work with?

The Falco webcam is tested and verified to work with Windows 7/10, ChromeOS, macOS X version 10.6 and up.

Why does my Falco webcam image get fuzzy when I move around?

Our Falco webcam comes with autofocus, and if there is movement from changing positions in your chair or walking around the room, the camera will try to keep the focus on you.

The Centro docking station uses two chipsets to provide triple monitor support. To take full advantage of the Centro docking station, you must first install the latest DisplayLink driver from DisplayLink's website.

To take full advantage of your docking station, you must first install the latest DisplayLink driver from DisplayLink's website.