Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
![](http://codiworldwide.com/cdn/shop/files/CODi_Customer_Support_and_Contact_37215a43-45a9-432d-a48b-ec1c3adf3bc9_1500x.png?v=1658775697)
Technical Support
Here at CODi, we strive to provide the best service possible to our customers, including technical support. If you find you are having a technical issue with one of your CODi products, please review our Technical FAQ or Troubleshooting sections for possible solutions to your issue.
If you are still experiencing a technical issue after looking through our Technical FAQs, Troubleshooting, and Product Drivers, please reach out to our technical support team by following the instructions below:
Email our technical support team at helpdesk@codiworldwide.com with the following information and one of our representatives will review your ticket and contact you as quickly as possible:
Name:
Phone Number:
Product Name/Number:
Description of your issue:
Once sent, your email will generate a support ticket and you will receive an automated reply with your ticket number for reference.Phone Number:
Product Name/Number:
Description of your issue:
Invalid password
Enter